February 2021

COVID19 MEASURES

2021 BOOKINGS

Book with confidence: We have updated our cancellation policy to provide ultimate flexibility in booking your trip. With our new Cancellation Policy you benefit from 0% cancellation fee up to 15 days before your arrival date. You can check full Payment Terms and Cancellation Policy here.

Travel with confidence: In order to protect health of all our customers and workers, we adapted each of our services to preventive measures developed by health officials and the World Health Organization (WHO). Likewise, we increased control over hotels and suppliers to verify that they follow current regulations on prevention and safety measures.

MEASURES TAKEN TO REDUCE THE RISK OF CONTAGION DURING YOUR TRIP

In order to protect the health of all our customers and employees, your guide will provide you with a detailed explanation of all the preventive measures you will need to take during your experience at the time of the meeting. All measures as well as the indications of our staff must be respected for the correct execution of the trip to reduce the risk of contagion.

BEFORE YOU TRAVEL

Private services are offered on all our tours.

We have reduced group size on scheduled departures to 10 people per group.

DURING TRANSFERS

We have set a limit of 2 people per row of seats in our vans.

It is not allowed to change your initial seat until arrival at the destination.

We provide surgical masks to be used during transfers.

All occupants’ hands must be disinfected before getting into the vehicle.

We disinfect the vehicle after each transfer.

DURING THE TRIP

A safety distance of 2 meters must be respected. If this is not possible, protective masks must be used.

Physical contact with other users and staff members must be avoided.

Regular hygiene and hand disinfection is recommended.

It is advisable to avoid the use of cash by prioritizing payment by card or by other electronic means.

It is mandatory to comply with anti-contagion regulations and measures adopted by hotels and other providers.

DURING THE RIDE

The indications of staff members and all measures communicated for the proper development of the activity must always be respected.

Hands must be disinfected with disinfectant gel in the provisioning.

The supplies are divided into individual portions and are only handled with disposable gloves by the person responsible of the support vehicle.

Bicycles or other users’ material should not be tampered with.

You cannot share material with other users.

We carry out the disinfection of rental bicycles after each use.

TRAVELLING DURING COVID19 PANDEMIC

Re-Open EU provides an overview of the health situation in European countries, based on data from the European Centre for Disease Prevention and Control (ECDC). The information is updated frequently and available in 24 languages. It enables you to follow the evolution of the coronavirus situation in Europe. Re-open EU also provides information on the various restrictions in place, including on quarantine and testing requirements for travelers and mobile coronavirus contact tracing and warning apps. This should help you plan your travel in Europe, while staying safe and healthy.

ORGANISING A TRIP TO SPAIN IN TIMES OF COVID-19

Travel Safe is the Spain’s official tourism website where you can find everything you need to know before setting out on your trip. It provides with useful information as well as a step-by-step recommendations guide to make things easier for you when planning your next trip to Spain. If you have any further questions about organizing your trip don’t hesitate to contact us. Our team will be happy to help!